Monday, May 2, 2011

Sony Executives Bow in Apology


It is a sure sign of guilt when you have an apology as good as this 7 second bow by the big wigs at Sony. The recent breach in security and subsequent shutting down of PSN, as a result of still "unknown hackers," may have allowed the compromising of 10 million credit cards along with the  personal data of upwards of 70 million users.  Worse still, this flaw in the system was apparently already known to their in house security specialists, but apparently not to upper management.

Now I'm not one to be an apologist for Sony, especially after their rootkit fiasco.  However, this was what seemed to be an earnest apology for clear negligence on the companies part.  At the very least in the days where companies such as BP will do anything they can to place blame on someone else, it is refreshing to see a corporation acknowledge that the responsibility lies squarely on their shoulders and not deflecting this at instead the perpetrators of the crime.

No word yet as to when PSN will be back up for all the eager fans in the US there are rumors but no official timeline.  Best Buy  also decided this was a perfect time to put Xbox 360's on sale, and I can't say I blame them.

Update:  It seems another security breach has occurred, this time to Sony Online Entertainment.  
"The information from the outdated database that may have been stolen includes approximately 12,700 non-U.S. credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands and Spain."
Sony just can't seem to catch a break.

34 comments:

  1. I really hope they give me a PSClassic or something in apology rather than a dime-a-dozen apology!

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  2. Haha, Best Buy is pretty smart when it comes to business.

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  3. Oh what an apology it really helps .... not. Having so much money and installing the newest security is so painful ? dont think so

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  4. Nice title and picture combo, made me lol ;>

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  5. Let's sue them altogether. Nice compensation would be the best apology for us.

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  6. Well it would make sense right?

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  7. Lol best buy, I woulda done the same

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  8. I'd rather some reassurance on improvements to security features rather than an overblown apology.

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  9. Whats a apology, really? Id rather be compensated.

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  10. i guess its good that they acknowledged screw up

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  11. It's very embarrassing for people of this culture to bow in shame, good on them for finally apologizing.

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  12. I heard Japan PSN is working o_o

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  13. Wow, this is hilarious!! Nice post, keep it up!

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  14. 1...2...3...4...5...6...7... Seven seconds doesn't seem like a long time but I bet in apologetic bow form it must seem like a really long time! Haha at least they are holding themselves accountable. +follow

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  15. a bow - the solution for everything ?
    followed

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  16. This was not the first complete PR fail what Sony did, or? Just remembering their rootkit or lawsuits and other stuff they completely bugger up.

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  17. lol hilarious! thank god i don't own a ps3. i'd be so pissed off.

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  18. Im sure sony will pull through this but after the rootkit scandal you would have thought they might have learned a little and got their shit sorted.

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  19. lol nice post, i hope the bowing worked.

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  20. Yeah, Japanese culture is quite different to the west, so they actually feel shame for being negligent.

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  21. I really don't care that Sony is apologizing, I'm getting really tired of this crap really fast.

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  22. SOE posted a notice on its website saying, "There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment."

    At least that's good, I guess

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  23. I agree, seemed like a genuinely sincere apology. I can get down with that. I still love my PS3 and PSN.

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  24. At least they're coming clean about it all.

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  25. Finnally they are admiting they messed up ^.^ i'm fine with my xbox ;)

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  26. I'm glad I switched to PC just in time.

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  27. Let's just hope that this understanding from their top management flows down to the rest of the organisation so that finally Sony will understand that the world doesn't work the way they want it to work - they can't be pushing people around and think it's ok.

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  28. I don't care that they admitted or apologized. Sony screwed over millions of people, and no matter how much justice they are served they can't take it back. They should stay out of the gaming industry.

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